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General Policies at our Kissimmee Hotel

Must be 21 years of age to check-in

Valid photo identification required

Check-in 4:00 PM

Check-out 11:00 AM

No personal checks

Visa, Mastercard, American Express, and Discover accepted

Cancellation Policy at our Kissimmee Hotel

Reservations can be cancelled without penalty up to 48 hours prior to arrival date. Cancellations made within 48 hours of arrival date will be charged one night’s stay plus applicable tax.

Smoking Policy

No Smoking allowed in rooms or lobby complex at our hotel near Universal Studios.
Violation will result in a $250 fee.


No Pets allowed.
Violation will result in a $250 fee.


Basketball Court Hours: 11am – 8pm

Fitness Center Hours:  7am – 11pm

Pool Hours: 9am – 11pm